10 year warranty

• E&W offers to customers high-quality products and efficient  technical support service , We promise to provid 10 year warranty. In additions, customers can call directly to E&W for technical support assistance all the day or E-mail your inquires to tom_jwg@hz-kj.com.

Return policy

• E&W works hard to ensure that you receive the very best in quality and functionality from each of our products. We realize that there may be times when you need to return a product, so E&W offers a 30-Day Return Policy.
  
• If you purchased your product within 30 days, please contact us for further instructions regarding our return for returning your product.
  
• Return Requirements:  All merchandise must be in the original packaging including all manuals, accessories, etc. or it will be returned. Return requests must be made within 30 days of our invoice date.

Repair policy

• E&W works hard to ensure that you receive the very best in quality and functionality from each of our products. We realize that there may be times when a product may need to be serviced or repaired, so E&W offers a comprehensive warranty on all E&W manufactured products.
  
• If you need to return a product for service or repair, please contact us for further instructions regarding our warranty repair policy for returning your product.